Pure France customer and owner reviews

Help and service throughout the year(s).

Thanks in anticipation and generally for your help and service throughout the year(s).

As the summer approaches so does our excitement

We are really looking forward to our trip, and as the summer approaches so does our excitement. We have stayed with Pure France many times and honestly I cannot praise your organisation or the standard of the accommodations highly enough.

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

We think you are all amazing!

We have had a great first season, despite COVID-19, and would like to thank you and the team for all your help and support. We think you are all amazing! We're very much looking forward to 2021.

Great holiday.

Look forward to visiting and having a great holiday there. Thanks to everyone in Pure France for their assistance and prompt replies. A good service. Regards, John.

We had a superb holiday.

Thank you for a smooth and efficient service overall.

We have been really impressed with the service we have received

I have to say we have been really impressed with the service we have received from your company. Everyone that has contacted me has been polite and highly efficient with prompt responses. We are all really looking forward to our holiday, and the house looks amazing.

Another great holiday.

We have used Pure France in the past and look forward to another great holiday in your care.

Best holiday options.

We had a great time and we will be coming back to Pure France for the best holiday options.

Great job.

Dear Dan, Thanks again for your visit, your business advice and for Lee's work, I'm sure he did a good job, great sensitivity, great artist. Look forward to seeing the photos!

Easily the best property we have stayed in.

The house is furnished in traditional French style, but not so much that it makes you feel uncomfortable. The stairgate at the top of the curved staircase was such a thoughtful addition, as were many other things to make the house child friendly. Kitchen very well stocked and as a bonus, a drinks fridge as well as the American fridge/freezer! The children’s favourite was the collection of blow-up and beach toys. The pool and garden are superb. A wonderful house for any family. Nice village, shops within walking distance and a very helpful maintenance man!

Thank you for your professional handling.

It's not the last time we use Pure France for holiday rentals in France.

Super efficient.

Always super efficient, which is much appreciated, and unusual these days!

You are easily the best of all the holiday websites we have tried.

I am sure we will use Pure France again for our next holiday in France.

Big thank you to Pure France.

I wanted to say a big thank you again to Pure France for a brilliant week in a great value property. We never fail to enjoy our holidays with Pure France as the expectations of the property are always in parity with the description and write-up on your website. First class... thank you.

The 3rd time we have used Pure France.

Many thanks for seamlessly and smoothly fulfilling all our holiday needs via Pure France, I think it's the 3rd time I've used you, and will certainly be doing so again.

Efficiency, helpfulness, friendliness.

Thank you also very much for your efficiency, helpfulness, friendliness and professionalism. I will certainly use Pure France again in the future and will highly recommend you to my contacts.

Great holidays and service!

Superb service... many thanks Lucie. When anyone asks for holiday recommendations I always suggest you guys as we've always had great holidays and service!

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben.

It's wonderful to be able to book with Pure France

Thanks to you and the team for the fast, late night responses we've had the last couple of weeks. It's wonderful to be able to book with Pure France again.

I would like to thank you all again for a superb service.

I would also like to thank you all again for a superb service. This has been the second year running we have used Pure France and I cannot tell you how happy we are to have found a company offering such a great service, with lovely properties and very helpful customer service teams.

Throughout the service provided by Pure france you have been excellent.

We would have no hesitation in using Pure France in the future.

You have an excellent selection of properties of a higher standard than on offer elsewhere.

I should add that your descriptions are very accurate and informative and together with the large number of photos, give a very good guide to the standard of property and furnishings, etc.

Exceptionally pleasant and helpful.

Lucie on the phone was exceptionally pleasant and helpful! Thank you.

It has been a pleasure to work with your agency

It has been a pleasure to work with your agency, very professional and personal, a thousand times more enjoyable than an online machine! Our compliments and our best wishes for you and your entire team!

Excellent service.

I just wanted to thank you very much for the excellent service I have received booking my French villa holiday for next summer. After the initial disappointment with Villa Vidal being booked privately, you were then able to suggest similar alternatives and answered all my availability questions promptly and accurately, even managing to quickly source a photo of the pool area for Le Pres du Pont. We are now looking forward to our holiday next summer and will highly recommend Pure France to others looking for a similar holiday.

Brilliant customer service.

Also once again such brilliant customer service from Pure France always helpful and most efficient.

We will come back to your company!

The villa was very liked by our family. All were delighted. In the future, if we are going to plan our holiday in France, we will come back to your company again!

Congratulations to your photographer.

The photos are really superb! I admit that they are much better than ours... He did a very good job. Message from the property owner of Château Garrigue, 34484.

We have used Pure France for a number of years.

And are looking to book again for next year.

We will be using you in the future to book more holidays.

We have found booking through Pure France to be a pleasure and no doubt we will be using you in the future to book more holidays.

You always come up with clients.

Yet again you always come up with clients, thankyou

Super service.

We have had great clients this year. Thank you for your super service!

We will definitely look at returning and using Pure France again in the future.

The villa was more than expected and made our holiday a great time.

Thank you very much

I just wanted to say that the phone call was great and all the email communication from you was part of my decision to book through Pure France thank you very much.

Excellent service.

Many thanks to Pure France again for excellent service.

Adorable, efficient and accurate.

First of all, I would like to say how satisfied I am with my working relationship with Pure France. Your colleagues, that I regularly speak to on the telephone, are all adorable, efficient and accurate. We wish everyone in the business world had these precious qualities. So thank you to you all. Je tiens à vous dire avant tout combien je suis satisfaite de cette "collaboration" avec PURE FRANCE. Vos collaboratrices que j'ai régulièrement en ligne, sont à la fois adorables, efficaces et précises. On aimerait que chacun dans le monde professionnel témoigne de ces précieuses qualités. Merci donc à vous toutes et tous.

Wouldn't hesitate to return.

We liked the property so much and that we wouldn't hesitate to return. Thanks again to both Pure France and the property owner, and I'm sure we'll book again with you in the future.

A pleasure dealing with you.

I would like to thank you for your excellent service: it was a pleasure dealing with you.

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben

Professionalism and efficient service.

This year was the third time we have stayed in 'Pure France' accommodation, and it was, as in past years - wonderful! Maison La Douve was exceptional - and our 'hostess', Mme Mauret was so welcoming and kind. We thoroughly enjoyed our stay and will recommend it highly to all our friends. I would also like to thank the staff of 'Pure France' for their professionalism and prompt, efficient service. Your staff at the point of my initial phone enquiry were so friendly and helpful, email correspondence was always appropriate and timely, information and travel directions were very useful and clear, and follow up with my most recent enquiry was again so prompt, professional and courteous. I really have appreciated the excellent service and accommodation provided by 'Pure France'. With sincere thanks and kind regards, Catherine Williams.

Efficient support and will certainly use your services again.

Thank you for your efficient support throughout the reservation we will certainly use your services again and recommend you to others.

Another fantastic experience with Pure France

We're fairly certain we want to return next year. I'll be in touch about that in due course, but in the meantime, a gazillion thanks for another fantastic experience with Pure France. We are among your biggest fans.

Thank you for all the help and organisation.

Just to say thank you for all the help and background organisation. We thought both our holidays booked through you this summer were excellent and will be definitely booking again with Pure France.

It has been a delight corresponding with you.

Yet again thank you for the pleasant and efficient way you have completed this arrangement, it has been a delight corresponding with you.

Lovely properties.

I'm certain that we will be booking with you again next year another of your lovely properties.

Your descriptions are very accurate and informative.

You display a large number of photos which give a very good guide to the standard of property and furnishings.

That extra bit further to be helpful...

This just shows why we've been using Pure France for so many years - you always go that extra bit further to be helpful!

Fantastic villas.

We have been very pleased with PureFrance and will use again. We lived and worked in France and have been on a lot of holidays there but have to say we think you appear to have secured a very good selection of fantastic villas.