Pure France customer and owner reviews

My go to holiday letting company

I would like to say how satisfied I am with Pure France. Information is clear, on time and payment is simple... Especially compared with some other sites! It’s my go to holiday letting company though sadly many properties are too expensive for us but that is a reflection of their high quality.

We will be in contact when next years holiday is being planned.

The standard of accommodation totally lived up to your descriptions and we will certainly use you services again next year as we love France in summer.

Excellent service.

Many thanks to Pure France again for excellent service.

Adorable, efficient and accurate.

First of all, I would like to say how satisfied I am with my working relationship with Pure France. Your colleagues, that I regularly speak to on the telephone, are all adorable, efficient and accurate. We wish everyone in the business world had these precious qualities. So thank you to you all. Je tiens à vous dire avant tout combien je suis satisfaite de cette "collaboration" avec PURE FRANCE. Vos collaboratrices que j'ai régulièrement en ligne, sont à la fois adorables, efficaces et précises. On aimerait que chacun dans le monde professionnel témoigne de ces précieuses qualités. Merci donc à vous toutes et tous.

Throughout the service provided by Pure france you have been excellent.

We would have no hesitation in using Pure France in the future.

We have always found you to be most efficient.

We have rented 2 properties previously through Pure France and have always found you to be most efficient.

One choice of holiday company for us.

There was only one choice of holiday company for us when we decided to go back to France again! We've had good service in the past and the descriptions of the houses are pretty accurate so there are no nasty surprises.

Impressive efficiency with 7 day availability.

Thank you for your response this morning, I am continuously impressed by your efficiency and 7 day availability.

Wouldn't hesitate to return.

We liked the property so much and that we wouldn't hesitate to return. Thanks again to both Pure France and the property owner, and I'm sure we'll book again with you in the future.

Formidable marketing team.

I think this sets a new record for uninterrupted occupancy and is a testament to what a nice, well located property can do when harnessed to the formidable Pure France marketing team. Thank you all.

You have an excellent selection of properties of a higher standard than on offer elsewhere.

I should add that your descriptions are very accurate and informative and together with the large number of photos, give a very good guide to the standard of property and furnishings, etc.

Pure France is a class act.

Looking forward to a long and fruitful relationship, Pure France is a class act and a pleasure to work with.

I love the Pure France website and its one of the best sites for properties in France!

I just wanted to say also how much I love the Pure France website and the properties on it. It is by far one of the best sites that I have come across for properties in France! I am looking forward to using it next year and booking our holiday much earlier!

Thank you Pure France for helping plan our holiday.

Thank you Pure France for all your help and I will certainly go directly to your web site in the future when planning our next holiday.

You are easily the best of all the holiday websites we have tried.

I am sure we will use Pure France again for our next holiday in France.

Super efficient.

Always super efficient, which is much appreciated, and unusual these days!

It's wonderful to be able to book with Pure France again.

Thank you for the confirmation and thanks to you and the team for the fast, late night responses we've had the last couple of weeks. It's wonderful to be able to book with Pure France again.

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

Great holidays and service!

Superb service... many thanks Lucie. When anyone asks for holiday recommendations I always suggest you guys as we've always had great holidays and service!

Your website has the best selection of properties I have come across.

I could spend hours just looking through them.

Excellent care and friendly service.

This was our second holiday with Pure France - the best properties and excellent care and friendly service. We wouldn't use anyone else for a superb French holiday home. Thank you so much, and warm regards.

Easily the best property we have stayed in.

The house is furnished in traditional French style, but not so much that it makes you feel uncomfortable. The stairgate at the top of the curved staircase was such a thoughtful addition, as were many other things to make the house child friendly. Kitchen very well stocked and as a bonus, a drinks fridge as well as the American fridge/freezer! The children’s favourite was the collection of blow-up and beach toys. The pool and garden are superb. A wonderful house for any family. Nice village, shops within walking distance and a very helpful maintenance man!

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben.

Superb website

This is the second time we have used your company. To us the strength of Pure France is the confidence we have in the level of detail, superb website, the assurance of certain standards - and the accessibility and friendliness of your staff.

We have used Pure France for a number of years.

And are looking to book again for next year.

You were right when you said I would see a big difference... I'm really chuffed.

Wow! You've done a fabulous job darling. The rooms look amazing... no one can say 'they are larger than the photos portray'. From the property owner of 11139 - Cascaret following a new photo visit.

Pure France as sole agents and we are more than happy and impressed

Our season now draws to a successful conclusion. A thank you to you all who have been brilliant. With eight bookings already for 2020 we look forward to another great season - after taking some time off ourselves! This ends our fourth year with Pure France as our sole agents and we are more than happy and impressed. Keep up the good work (and the bookings coming!)

A winning holiday

We had an awesome time. As always a villa booked through Pure France is a winning holiday!

Thank you.

We had a great time at Le Chambarru thank you and I'm sure we'll be using your company again in the future!

Lovely properties.

I'm certain that we will be booking with you again next year another of your lovely properties.

Big thank you to Pure France.

I wanted to say a big thank you again to Pure France for a brilliant week in a great value property. We never fail to enjoy our holidays with Pure France as the expectations of the property are always in parity with the description and write-up on your website. First class... thank you.

An amazing job!

I just wanted to take this opportunity to say to you and your team what an amazing job you have done in presenting the property so well.

Fantastic.

Just returned from our second week in France, wanted to let you know that both properties were fantastic, makes such a difference booking through an agency that takes pride in the properties they offer. We will definitely be booking with you again.

Thank you very much

I just wanted to say that the phone call was great and all the email communication from you was part of my decision to book through Pure France thank you very much.

Thank you for all the help and organisation.

Just to say thank you for all the help and background organisation. We thought both our holidays booked through you this summer were excellent and will be definitely booking again with Pure France.

Extremely polite and helpful.

Pure France were excellent from start to finish. Booking was easy, and we were Kept fully informed every step of the way. We had contact with several members of staff, who were all extremely polite and helpful - and spoke very good English! We would highly recommend booking through Pure France. They made everything so easy.

Pure France were very professional and helpful.

My husband and I also thought that you and the staff at Pure France were very professional and helpful.

Exemplary service, unforgettable holiday.

Thank you to everyone in your team. Pure France's website was wonderfully accurate, the service every step of the way exemplary and the end result for us was an unforgettable holiday in France. I hope we can return one day in the not too distant future.

Excellent customer service and a truly wonderful house.

Just a note to say thank you for your excellent customer service. We had a fantastic week and in truly wonderful house, it was amazing. We were very impressed with Pure France, everything was straightforward and efficient from the very first enquiry to the information we received about the house. We will definitely recommend you and we will be booking again next year.

Another great holiday.

I just wanted to drop a quick email to say we had another great holiday in our villa booked through PureFrance, our second time using the firm, and we will look to book again using your firm again next year I suspect. The villa was absolutely stunning and located in a quiet location as mentioned in the description (the only noise being crickets, but that was soothing).

Efficient support and will certainly use your services again.

Thank you for your efficient support throughout the reservation we will certainly use your services again and recommend you to others.

We had a superb holiday.

Thank you for a smooth and efficient service overall.

Great holiday.

Look forward to visiting and having a great holiday there. Thanks to everyone in Pure France for their assistance and prompt replies. A good service. Regards, John.

It has been a pleasure to work with your agency

It has been a pleasure to work with your agency, very professional and personal, a thousand times more enjoyable than an online machine! Our compliments and our best wishes for you and your entire team!

Pure France next time.

We had a great holiday thanks, we will be sure to think of Pure France next time we are booking a holiday.

You always come up with clients.

Yet again you always come up with clients, thankyou

We think you are all amazing!

We have had a great first season, despite COVID-19, and would like to thank you and the team for all your help and support. We think you are all amazing! We're very much looking forward to 2021.

First choice for renting villas in France.

Pure France is our first choice for renting villas in France.

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben