Pure France customer and owner reviews

Easily the best property we have stayed in.

The house is furnished in traditional French style, but not so much that it makes you feel uncomfortable. The stairgate at the top of the curved staircase was such a thoughtful addition, as were many other things to make the house child friendly. Kitchen very well stocked and as a bonus, a drinks fridge as well as the American fridge/freezer! The children’s favourite was the collection of blow-up and beach toys. The pool and garden are superb. A wonderful house for any family. Nice village, shops within walking distance and a very helpful maintenance man!

Efficiency, helpfulness, friendliness.

Thank you also very much for your efficiency, helpfulness, friendliness and professionalism. I will certainly use Pure France again in the future and will highly recommend you to my contacts.

Great clients.

The bookings worked very well for us this year and we had great "clients" staying at our place. So we would like to continue with your agency.

Great holidays and service!

Superb service... many thanks Lucie. When anyone asks for holiday recommendations I always suggest you guys as we've always had great holidays and service!

Booking and payment easy.

Holiday was great, booking and payment easy, local management very helpful, it couldn’t have gone any better.

The best French rental properties.

Glad business is going well - you have the best French rental properties!

Super efficient.

Always super efficient, which is much appreciated, and unusual these days!

A pleasure dealing with you.

I would like to thank you for your excellent service: it was a pleasure dealing with you.

Another successful year with Pure France.

Thank you for all your help and we look forward to another successful year with Pure France.

Throughout the service provided by Pure france you have been excellent.

We would have no hesitation in using Pure France in the future.

I love the Pure France website and its one of the best sites for properties in France!

I just wanted to say also how much I love the Pure France website and the properties on it. It is by far one of the best sites that I have come across for properties in France! I am looking forward to using it next year and booking our holiday much earlier!

Super service.

We have had great clients this year. Thank you for your super service!

Speedy reply.

Many thanks for your speedy reply. We will definitely be using your site again. We will be trying a different region so we will be back.

Exceptionally pleasant and helpful.

Lucie on the phone was exceptionally pleasant and helpful! Thank you.

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

Simple and efficient and the holiday accommodation was stunning.

The booking process with you was simple and efficient, the holiday accommodation was stunning and the owners so welcoming - we'll definitely use Pure France again and recommend you to others!

Keep up the good work.

Very pleased to confirm this booking. Just worked out that makes it 124 visitors due this year! Keep up the good work. Best regards to you and all the team.

Thank you for all the help and organisation.

Just to say thank you for all the help and background organisation. We thought both our holidays booked through you this summer were excellent and will be definitely booking again with Pure France.

We had a superb holiday.

Thank you for a smooth and efficient service overall.

The perfect company for booking in France

Thank you so much for your help and assistance yet again Pure France have proved to be the perfect company for us booking in France. We have used you numerous times and this adds to the reasons why we will continue to do so.

We have used Pure France for a number of years.

And are looking to book again for next year.

Thank you.

We had a great time at Le Chambarru thank you and I'm sure we'll be using your company again in the future!

We think you are all amazing!

We have had a great first season, despite COVID-19, and would like to thank you and the team for all your help and support. We think you are all amazing! We're very much looking forward to 2021.

The 3rd time we have used Pure France.

Many thanks for seamlessly and smoothly fulfilling all our holiday needs via Pure France, I think it's the 3rd time I've used you, and will certainly be doing so again.

Excellent customer service and a truly wonderful house.

Just a note to say thank you for your excellent customer service. We had a fantastic week and in truly wonderful house, it was amazing. We were very impressed with Pure France, everything was straightforward and efficient from the very first enquiry to the information we received about the house. We will definitely recommend you and we will be booking again next year.

Adorable, efficient and accurate.

First of all, I would like to say how satisfied I am with my working relationship with Pure France. Your colleagues, that I regularly speak to on the telephone, are all adorable, efficient and accurate. We wish everyone in the business world had these precious qualities. So thank you to you all. Je tiens à vous dire avant tout combien je suis satisfaite de cette "collaboration" avec PURE FRANCE. Vos collaboratrices que j'ai régulièrement en ligne, sont à la fois adorables, efficaces et précises. On aimerait que chacun dans le monde professionnel témoigne de ces précieuses qualités. Merci donc à vous toutes et tous.

Lovely properties.

I'm certain that we will be booking with you again next year another of your lovely properties.

Help and service throughout the year(s).

Thanks in anticipation and generally for your help and service throughout the year(s).

It's wonderful to be able to book with Pure France

Thanks to you and the team for the fast, late night responses we've had the last couple of weeks. It's wonderful to be able to book with Pure France again.

As the summer approaches so does our excitement

We are really looking forward to our trip, and as the summer approaches so does our excitement. We have stayed with Pure France many times and honestly I cannot praise your organisation or the standard of the accommodations highly enough.

You are easily the best of all the holiday websites we have tried.

I am sure we will use Pure France again for our next holiday in France.

One choice of holiday company for us.

There was only one choice of holiday company for us when we decided to go back to France again! We've had good service in the past and the descriptions of the houses are pretty accurate so there are no nasty surprises.

No shortage of lovely properties.

Thanks for making the booking so smooth and hopefully speak again in the future - there's certainly no shortage of lovely properties to visit!

Your descriptions are very accurate and informative.

You display a large number of photos which give a very good guide to the standard of property and furnishings.

You've exceeded your own efficiency

You've exceeded your own efficiency... So many thanks, Brenda, for your efficiency and being such a joy to 'do business' with.

Superb website.

Can I just say what a superb website you have, really clear and informative.

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben.

Efficient support and will certainly use your services again.

Thank you for your efficient support throughout the reservation we will certainly use your services again and recommend you to others.

It has been a delight corresponding with you.

Yet again thank you for the pleasant and efficient way you have completed this arrangement, it has been a delight corresponding with you.

Fantastic.

Just returned from our second week in France, wanted to let you know that both properties were fantastic, makes such a difference booking through an agency that takes pride in the properties they offer. We will definitely be booking with you again.

You were right when you said I would see a big difference... I'm really chuffed.

Wow! You've done a fabulous job darling. The rooms look amazing... no one can say 'they are larger than the photos portray'. From the property owner of 11139 - Cascaret following a new photo visit.

It has been a pleasure to work with your agency

It has been a pleasure to work with your agency, very professional and personal, a thousand times more enjoyable than an online machine! Our compliments and our best wishes for you and your entire team!

First choice for renting villas in France.

Pure France is our first choice for renting villas in France.

The Pure France experience.

We thoroughly enjoyed Jayan and the PureFrance experience, we will certainly be using your services again for next Summer.

Pure France recommendation.

We've had several friends use Pure France on our recommendation and all have been extremely happy. It's good to find a website where you know every property will be of a certain standard.

Wide range of quality houses

This is our third time of using Pure France, after years of using many other rental agencies, and we will be definitely using them again, due to the wide range of quality houses, ease of booking, excellent administration and helpfulness.

Absolutely excellent service throughout.

We would not hesitate to use Pure France in the future. Absolutely excellent service throughout. Will be recommending to friends and family too. Thank you for all your help.

Impressive efficiency with 7 day availability.

Thank you for your response this morning, I am continuously impressed by your efficiency and 7 day availability.

Professionalism and efficient service.

This year was the third time we have stayed in 'Pure France' accommodation, and it was, as in past years - wonderful! Maison La Douve was exceptional - and our 'hostess', Mme Mauret was so welcoming and kind. We thoroughly enjoyed our stay and will recommend it highly to all our friends. I would also like to thank the staff of 'Pure France' for their professionalism and prompt, efficient service. Your staff at the point of my initial phone enquiry were so friendly and helpful, email correspondence was always appropriate and timely, information and travel directions were very useful and clear, and follow up with my most recent enquiry was again so prompt, professional and courteous. I really have appreciated the excellent service and accommodation provided by 'Pure France'. With sincere thanks and kind regards, Catherine Williams.

Extremely polite and helpful.

Pure France were excellent from start to finish. Booking was easy, and we were Kept fully informed every step of the way. We had contact with several members of staff, who were all extremely polite and helpful - and spoke very good English! We would highly recommend booking through Pure France. They made everything so easy.