Pure France customer and owner reviews

The best French rental properties.

Glad business is going well - you have the best French rental properties!

Simple and efficient and the holiday accommodation was stunning.

The booking process with you was simple and efficient, the holiday accommodation was stunning and the owners so welcoming - we'll definitely use Pure France again and recommend you to others!

Brilliant, professional, friendly and supportive.

Just a quick line to wish all at Pure France a Happy New Year. I’d also like to take the opportunity to let you know how much we appreciate Pure France. Your team are just brilliant – professional, friendly and supportive. We couldn’t ask for more. I think it’s only right to let you know how good the Pure France service and the team providing it are.

We think you are all amazing!

We have had a great first season, despite COVID-19, and would like to thank you and the team for all your help and support. We think you are all amazing! We're very much looking forward to 2021.

Pure France next time.

We had a great holiday thanks, we will be sure to think of Pure France next time we are booking a holiday.

Wouldn't hesitate to recommend Pure France.

We had a fantastic holiday, thoroughly enjoyed the villa and wouldn't hesitate to recommend Pure France.

Booking and payment easy.

Holiday was great, booking and payment easy, local management very helpful, it couldn’t have gone any better.

Pure France for our future holiday.

If we decide to holiday in France in the future we will certainly consider Pure France.

It has been a pleasure to work with your agency

It has been a pleasure to work with your agency, very professional and personal, a thousand times more enjoyable than an online machine! Our compliments and our best wishes for you and your entire team!

A pleasure dealing with you.

I would like to thank you for your excellent service: it was a pleasure dealing with you.

It is always a pleasure to deal with you guys.

It is always a pleasure to deal with you guys; never a problem, I wish all things in life were as easy.

Fantastic.

Just returned from our second week in France, wanted to let you know that both properties were fantastic, makes such a difference booking through an agency that takes pride in the properties they offer. We will definitely be booking with you again.

Another great holiday.

I just wanted to drop a quick email to say we had another great holiday in our villa booked through PureFrance, our second time using the firm, and we will look to book again using your firm again next year I suspect. The villa was absolutely stunning and located in a quiet location as mentioned in the description (the only noise being crickets, but that was soothing).

Great holidays and service!

Superb service... many thanks Lucie. When anyone asks for holiday recommendations I always suggest you guys as we've always had great holidays and service!

Pure France as sole agents and we are more than happy and impressed

Our season now draws to a successful conclusion. A thank you to you all who have been brilliant. With eight bookings already for 2020 we look forward to another great season - after taking some time off ourselves! This ends our fourth year with Pure France as our sole agents and we are more than happy and impressed. Keep up the good work (and the bookings coming!)

I love the Pure France website and its one of the best sites for properties in France!

I just wanted to say also how much I love the Pure France website and the properties on it. It is by far one of the best sites that I have come across for properties in France! I am looking forward to using it next year and booking our holiday much earlier!

You've exceeded your own efficiency

You've exceeded your own efficiency... So many thanks, Brenda, for your efficiency and being such a joy to 'do business' with.

So impressed with the service.

We are very much looking forward to our holiday and again have been so impressed with the service we receive from Pure France. This will be our fourth rental with you.

Efficiency, helpfulness, friendliness.

Thank you also very much for your efficiency, helpfulness, friendliness and professionalism. I will certainly use Pure France again in the future and will highly recommend you to my contacts.

Excellent customer service and a truly wonderful house.

Just a note to say thank you for your excellent customer service. We had a fantastic week and in truly wonderful house, it was amazing. We were very impressed with Pure France, everything was straightforward and efficient from the very first enquiry to the information we received about the house. We will definitely recommend you and we will be booking again next year.

My go to holiday letting company

I would like to say how satisfied I am with Pure France. Information is clear, on time and payment is simple... Especially compared with some other sites! It’s my go to holiday letting company though sadly many properties are too expensive for us but that is a reflection of their high quality.

Exceptionally pleasant and helpful.

Lucie on the phone was exceptionally pleasant and helpful! Thank you.

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben

Excellent care and friendly service.

This was our second holiday with Pure France - the best properties and excellent care and friendly service. We wouldn't use anyone else for a superb French holiday home. Thank you so much, and warm regards.

Pleasure to work with you.

Dear Hugh, I wanted to thank you for the nice clients you always send us at Bonnefond and also Jardin. It is really a different public, very well educated people, who know how to appreciate, respect and enjoy the beauty of that kind of property. It's always really a big pleasure to work with you and your team!

Extremely polite and helpful.

Pure France were excellent from start to finish. Booking was easy, and we were Kept fully informed every step of the way. We had contact with several members of staff, who were all extremely polite and helpful - and spoke very good English! We would highly recommend booking through Pure France. They made everything so easy.

Help and service throughout the year(s).

Thanks in anticipation and generally for your help and service throughout the year(s).

Absolutely excellent service throughout.

We would not hesitate to use Pure France in the future. Absolutely excellent service throughout. Will be recommending to friends and family too. Thank you for all your help.

That extra bit further to be helpful...

This just shows why we've been using Pure France for so many years - you always go that extra bit further to be helpful!

The perfect company for booking in France

Thank you so much for your help and assistance yet again Pure France have proved to be the perfect company for us booking in France. We have used you numerous times and this adds to the reasons why we will continue to do so.

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben.

I would like to thank you all again for a superb service.

I would also like to thank you all again for a superb service. This has been the second year running we have used Pure France and I cannot tell you how happy we are to have found a company offering such a great service, with lovely properties and very helpful customer service teams.

Lovely properties.

I'm certain that we will be booking with you again next year another of your lovely properties.

Thank you for your professional handling.

It's not the last time we use Pure France for holiday rentals in France.

We will be in contact when next years holiday is being planned.

The standard of accommodation totally lived up to your descriptions and we will certainly use you services again next year as we love France in summer.

Brilliant customer service.

Also once again such brilliant customer service from Pure France always helpful and most efficient.

Throughout the service provided by Pure france you have been excellent.

We would have no hesitation in using Pure France in the future.

Pure France were very professional and helpful.

My husband and I also thought that you and the staff at Pure France were very professional and helpful.

Wide range of quality houses

This is our third time of using Pure France, after years of using many other rental agencies, and we will be definitely using them again, due to the wide range of quality houses, ease of booking, excellent administration and helpfulness.

Super service.

We have had great clients this year. Thank you for your super service!

We will come back to your company!

The villa was very liked by our family. All were delighted. In the future, if we are going to plan our holiday in France, we will come back to your company again!

Professionalism and efficient service.

This year was the third time we have stayed in 'Pure France' accommodation, and it was, as in past years - wonderful! Maison La Douve was exceptional - and our 'hostess', Mme Mauret was so welcoming and kind. We thoroughly enjoyed our stay and will recommend it highly to all our friends. I would also like to thank the staff of 'Pure France' for their professionalism and prompt, efficient service. Your staff at the point of my initial phone enquiry were so friendly and helpful, email correspondence was always appropriate and timely, information and travel directions were very useful and clear, and follow up with my most recent enquiry was again so prompt, professional and courteous. I really have appreciated the excellent service and accommodation provided by 'Pure France'. With sincere thanks and kind regards, Catherine Williams.

Easily the best property we have stayed in.

The house is furnished in traditional French style, but not so much that it makes you feel uncomfortable. The stairgate at the top of the curved staircase was such a thoughtful addition, as were many other things to make the house child friendly. Kitchen very well stocked and as a bonus, a drinks fridge as well as the American fridge/freezer! The children’s favourite was the collection of blow-up and beach toys. The pool and garden are superb. A wonderful house for any family. Nice village, shops within walking distance and a very helpful maintenance man!

Thank you for your help, expertise and professionalism.

Thank you very much for all your help, expertise and professionalism. I am very pleased with my decision to block out the summer months for agencies. If anything, it has been really helpful to reveal Pure France's potential. You are simply the best!

One choice of holiday company for us.

There was only one choice of holiday company for us when we decided to go back to France again! We've had good service in the past and the descriptions of the houses are pretty accurate so there are no nasty surprises.

The 3rd time we have used Pure France.

Many thanks for seamlessly and smoothly fulfilling all our holiday needs via Pure France, I think it's the 3rd time I've used you, and will certainly be doing so again.

Another successful year with Pure France.

Thank you for all your help and we look forward to another successful year with Pure France.

We had a superb holiday.

Thank you for a smooth and efficient service overall.

Great job.

Dear Dan, Thanks again for your visit, your business advice and for Lee's work, I'm sure he did a good job, great sensitivity, great artist. Look forward to seeing the photos!