Pure France customer and owner reviews

I would like to thank you all again for a superb service.

I would also like to thank you all again for a superb service. This has been the second year running we have used Pure France and I cannot tell you how happy we are to have found a company offering such a great service, with lovely properties and very helpful customer service teams.

Brilliant, professional, friendly and supportive.

Just a quick line to wish all at Pure France a Happy New Year. I’d also like to take the opportunity to let you know how much we appreciate Pure France. Your team are just brilliant – professional, friendly and supportive. We couldn’t ask for more. I think it’s only right to let you know how good the Pure France service and the team providing it are.

Throughout the service provided by Pure france you have been excellent.

We would have no hesitation in using Pure France in the future.

So impressed with the service.

We are very much looking forward to our holiday and again have been so impressed with the service we receive from Pure France. This will be our fourth rental with you.

You are easily the best of all the holiday websites we have tried.

I am sure we will use Pure France again for our next holiday in France.

Another successful year with Pure France.

Thank you for all your help and we look forward to another successful year with Pure France.

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

Thank you.

We had a great time at Le Chambarru thank you and I'm sure we'll be using your company again in the future!

A winning holiday

We had an awesome time. As always a villa booked through Pure France is a winning holiday!

The best French rental properties.

Glad business is going well - you have the best French rental properties!

Brilliant customer service.

Also once again such brilliant customer service from Pure France always helpful and most efficient.

We will come back to your company!

The villa was very liked by our family. All were delighted. In the future, if we are going to plan our holiday in France, we will come back to your company again!

Excellent customer service and a truly wonderful house.

Just a note to say thank you for your excellent customer service. We had a fantastic week and in truly wonderful house, it was amazing. We were very impressed with Pure France, everything was straightforward and efficient from the very first enquiry to the information we received about the house. We will definitely recommend you and we will be booking again next year.

You always come up with clients.

Yet again you always come up with clients, thankyou

We think you are all amazing!

We have had a great first season, despite COVID-19, and would like to thank you and the team for all your help and support. We think you are all amazing! We're very much looking forward to 2021.

Thank you very much

I just wanted to say that the phone call was great and all the email communication from you was part of my decision to book through Pure France thank you very much.

A pleasure dealing with you.

I would like to thank you for your excellent service: it was a pleasure dealing with you.

Best holiday options.

We had a great time and we will be coming back to Pure France for the best holiday options.

The Pure France experience.

We thoroughly enjoyed Jayan and the PureFrance experience, we will certainly be using your services again for next Summer.

Thank you for your professional handling.

It's not the last time we use Pure France for holiday rentals in France.

Formidable marketing team.

I think this sets a new record for uninterrupted occupancy and is a testament to what a nice, well located property can do when harnessed to the formidable Pure France marketing team. Thank you all.

Lovely properties.

I'm certain that we will be booking with you again next year another of your lovely properties.

Pure France recommendation.

We've had several friends use Pure France on our recommendation and all have been extremely happy. It's good to find a website where you know every property will be of a certain standard.

Super efficient.

Always super efficient, which is much appreciated, and unusual these days!

Excellent care and friendly service.

This was our second holiday with Pure France - the best properties and excellent care and friendly service. We wouldn't use anyone else for a superb French holiday home. Thank you so much, and warm regards.

Speedy reply.

Many thanks for your speedy reply. We will definitely be using your site again. We will be trying a different region so we will be back.

Pure France were very professional and helpful.

My husband and I also thought that you and the staff at Pure France were very professional and helpful.

Fantastic villas.

We have been very pleased with PureFrance and will use again. We lived and worked in France and have been on a lot of holidays there but have to say we think you appear to have secured a very good selection of fantastic villas.

Superb website

This is the second time we have used your company. To us the strength of Pure France is the confidence we have in the level of detail, superb website, the assurance of certain standards - and the accessibility and friendliness of your staff.

Excellent service.

I just wanted to thank you very much for the excellent service I have received booking my French villa holiday for next summer. After the initial disappointment with Villa Vidal being booked privately, you were then able to suggest similar alternatives and answered all my availability questions promptly and accurately, even managing to quickly source a photo of the pool area for Le Pres du Pont. We are now looking forward to our holiday next summer and will highly recommend Pure France to others looking for a similar holiday.

We have always found you to be most efficient.

We have rented 2 properties previously through Pure France and have always found you to be most efficient.

Thank you for all the help and organisation.

Just to say thank you for all the help and background organisation. We thought both our holidays booked through you this summer were excellent and will be definitely booking again with Pure France.

Exceptionally pleasant and helpful.

Lucie on the phone was exceptionally pleasant and helpful! Thank you.

Superb throughout.

After years of not making a decision, we really want to book quickly and don't want to miss out! Thank you for your assistance, you have been superb throughout our queries over the years!

No shortage of lovely properties.

Thanks for making the booking so smooth and hopefully speak again in the future - there's certainly no shortage of lovely properties to visit!

You have an excellent selection of properties of a higher standard than on offer elsewhere.

I should add that your descriptions are very accurate and informative and together with the large number of photos, give a very good guide to the standard of property and furnishings, etc.

Pure France as sole agents and we are more than happy and impressed

Our season now draws to a successful conclusion. A thank you to you all who have been brilliant. With eight bookings already for 2020 we look forward to another great season - after taking some time off ourselves! This ends our fourth year with Pure France as our sole agents and we are more than happy and impressed. Keep up the good work (and the bookings coming!)

Professionalism and efficient service.

This year was the third time we have stayed in 'Pure France' accommodation, and it was, as in past years - wonderful! Maison La Douve was exceptional - and our 'hostess', Mme Mauret was so welcoming and kind. We thoroughly enjoyed our stay and will recommend it highly to all our friends. I would also like to thank the staff of 'Pure France' for their professionalism and prompt, efficient service. Your staff at the point of my initial phone enquiry were so friendly and helpful, email correspondence was always appropriate and timely, information and travel directions were very useful and clear, and follow up with my most recent enquiry was again so prompt, professional and courteous. I really have appreciated the excellent service and accommodation provided by 'Pure France'. With sincere thanks and kind regards, Catherine Williams.

You've exceeded your own efficiency

You've exceeded your own efficiency... So many thanks, Brenda, for your efficiency and being such a joy to 'do business' with.

It's wonderful to be able to book with Pure France again.

Thank you for the confirmation and thanks to you and the team for the fast, late night responses we've had the last couple of weeks. It's wonderful to be able to book with Pure France again.

Easily the best property we have stayed in.

The house is furnished in traditional French style, but not so much that it makes you feel uncomfortable. The stairgate at the top of the curved staircase was such a thoughtful addition, as were many other things to make the house child friendly. Kitchen very well stocked and as a bonus, a drinks fridge as well as the American fridge/freezer! The children’s favourite was the collection of blow-up and beach toys. The pool and garden are superb. A wonderful house for any family. Nice village, shops within walking distance and a very helpful maintenance man!

Excellent service.

Many thanks to Pure France again for excellent service.

Absolutely excellent service throughout.

We would not hesitate to use Pure France in the future. Absolutely excellent service throughout. Will be recommending to friends and family too. Thank you for all your help.

Great job.

Dear Dan, Thanks again for your visit, your business advice and for Lee's work, I'm sure he did a good job, great sensitivity, great artist. Look forward to seeing the photos!

It has been a delight corresponding with you.

Yet again thank you for the pleasant and efficient way you have completed this arrangement, it has been a delight corresponding with you.

We had a superb holiday.

Thank you for a smooth and efficient service overall.

Efficient support and will certainly use your services again.

Thank you for your efficient support throughout the reservation we will certainly use your services again and recommend you to others.

Booking and payment easy.

Holiday was great, booking and payment easy, local management very helpful, it couldn’t have gone any better.

We will be using you in the future to book more holidays.

We have found booking through Pure France to be a pleasure and no doubt we will be using you in the future to book more holidays.

My go to holiday letting company

I would like to say how satisfied I am with Pure France. Information is clear, on time and payment is simple... Especially compared with some other sites! It’s my go to holiday letting company though sadly many properties are too expensive for us but that is a reflection of their high quality.