Pure France customer and owner reviews

Thank you for your help, expertise and professionalism.

Thank you very much for all your help, expertise and professionalism. I am very pleased with my decision to block out the summer months for agencies. If anything, it has been really helpful to reveal Pure France's potential. You are simply the best!

We had a superb holiday.

Thank you for a smooth and efficient service overall.

Excellent service.

Many thanks to Pure France again for excellent service.

The Pure France experience.

We thoroughly enjoyed Jayan and the PureFrance experience, we will certainly be using your services again for next Summer.

As the summer approaches so does our excitement

We are really looking forward to our trip, and as the summer approaches so does our excitement. We have stayed with Pure France many times and honestly I cannot praise your organisation or the standard of the accommodations highly enough.

Thank you for all the help and organisation.

Just to say thank you for all the help and background organisation. We thought both our holidays booked through you this summer were excellent and will be definitely booking again with Pure France.

You are easily the best of all the holiday websites we have tried.

I am sure we will use Pure France again for our next holiday in France.

Your descriptions are very accurate and informative.

You display a large number of photos which give a very good guide to the standard of property and furnishings.

An amazing job!

I just wanted to take this opportunity to say to you and your team what an amazing job you have done in presenting the property so well.

Formidable marketing team.

I think this sets a new record for uninterrupted occupancy and is a testament to what a nice, well located property can do when harnessed to the formidable Pure France marketing team. Thank you all.

Absolutely excellent service throughout.

We would not hesitate to use Pure France in the future. Absolutely excellent service throughout. Will be recommending to friends and family too. Thank you for all your help.

Fantastic.

Just returned from our second week in France, wanted to let you know that both properties were fantastic, makes such a difference booking through an agency that takes pride in the properties they offer. We will definitely be booking with you again.

Simple and efficient and the holiday accommodation was stunning.

The booking process with you was simple and efficient, the holiday accommodation was stunning and the owners so welcoming - we'll definitely use Pure France again and recommend you to others!

Pure France were very professional and helpful.

My husband and I also thought that you and the staff at Pure France were very professional and helpful.

Easily the best property we have stayed in.

The house is furnished in traditional French style, but not so much that it makes you feel uncomfortable. The stairgate at the top of the curved staircase was such a thoughtful addition, as were many other things to make the house child friendly. Kitchen very well stocked and as a bonus, a drinks fridge as well as the American fridge/freezer! The children’s favourite was the collection of blow-up and beach toys. The pool and garden are superb. A wonderful house for any family. Nice village, shops within walking distance and a very helpful maintenance man!

Impressive efficiency with 7 day availability.

Thank you for your response this morning, I am continuously impressed by your efficiency and 7 day availability.

Great clients.

The bookings worked very well for us this year and we had great "clients" staying at our place. So we would like to continue with your agency.

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben.

Speedy reply.

Many thanks for your speedy reply. We will definitely be using your site again. We will be trying a different region so we will be back.

Excellent care and friendly service.

This was our second holiday with Pure France - the best properties and excellent care and friendly service. We wouldn't use anyone else for a superb French holiday home. Thank you so much, and warm regards.

We think you are all amazing!

We have had a great first season, despite COVID-19, and would like to thank you and the team for all your help and support. We think you are all amazing! We're very much looking forward to 2021.

Super service.

We have had great clients this year. Thank you for your super service!

Great job.

Dear Dan, Thanks again for your visit, your business advice and for Lee's work, I'm sure he did a good job, great sensitivity, great artist. Look forward to seeing the photos!

Pure France recommendation.

We've had several friends use Pure France on our recommendation and all have been extremely happy. It's good to find a website where you know every property will be of a certain standard.

Wouldn't hesitate to recommend Pure France.

We had a fantastic holiday, thoroughly enjoyed the villa and wouldn't hesitate to recommend Pure France.

One choice of holiday company for us.

There was only one choice of holiday company for us when we decided to go back to France again! We've had good service in the past and the descriptions of the houses are pretty accurate so there are no nasty surprises.

Superb throughout.

After years of not making a decision, we really want to book quickly and don't want to miss out! Thank you for your assistance, you have been superb throughout our queries over the years!

Great holidays and service!

Superb service... many thanks Lucie. When anyone asks for holiday recommendations I always suggest you guys as we've always had great holidays and service!

Congratulations to your photographer.

The photos are really superb! I admit that they are much better than ours... He did a very good job. Message from the property owner of Château Garrigue, 34484.

Brilliant customer service.

Also once again such brilliant customer service from Pure France always helpful and most efficient.

Another successful year with Pure France.

Thank you for all your help and we look forward to another successful year with Pure France.

Super efficient.

Always super efficient, which is much appreciated, and unusual these days!

Professionalism and efficient service.

This year was the third time we have stayed in 'Pure France' accommodation, and it was, as in past years - wonderful! Maison La Douve was exceptional - and our 'hostess', Mme Mauret was so welcoming and kind. We thoroughly enjoyed our stay and will recommend it highly to all our friends. I would also like to thank the staff of 'Pure France' for their professionalism and prompt, efficient service. Your staff at the point of my initial phone enquiry were so friendly and helpful, email correspondence was always appropriate and timely, information and travel directions were very useful and clear, and follow up with my most recent enquiry was again so prompt, professional and courteous. I really have appreciated the excellent service and accommodation provided by 'Pure France'. With sincere thanks and kind regards, Catherine Williams.

Brilliant, professional, friendly and supportive.

Just a quick line to wish all at Pure France a Happy New Year. I’d also like to take the opportunity to let you know how much we appreciate Pure France. Your team are just brilliant – professional, friendly and supportive. We couldn’t ask for more. I think it’s only right to let you know how good the Pure France service and the team providing it are.

The 3rd time we have used Pure France.

Many thanks for seamlessly and smoothly fulfilling all our holiday needs via Pure France, I think it's the 3rd time I've used you, and will certainly be doing so again.

We will be using you in the future to book more holidays.

We have found booking through Pure France to be a pleasure and no doubt we will be using you in the future to book more holidays.

Adorable, efficient and accurate.

First of all, I would like to say how satisfied I am with my working relationship with Pure France. Your colleagues, that I regularly speak to on the telephone, are all adorable, efficient and accurate. We wish everyone in the business world had these precious qualities. So thank you to you all. Je tiens à vous dire avant tout combien je suis satisfaite de cette "collaboration" avec PURE FRANCE. Vos collaboratrices que j'ai régulièrement en ligne, sont à la fois adorables, efficaces et précises. On aimerait que chacun dans le monde professionnel témoigne de ces précieuses qualités. Merci donc à vous toutes et tous.

Excellent service.

I just wanted to thank you very much for the excellent service I have received booking my French villa holiday for next summer. After the initial disappointment with Villa Vidal being booked privately, you were then able to suggest similar alternatives and answered all my availability questions promptly and accurately, even managing to quickly source a photo of the pool area for Le Pres du Pont. We are now looking forward to our holiday next summer and will highly recommend Pure France to others looking for a similar holiday.

We are blown away by the photos.

Please tell Lee, the Pure France photographer how amazing the photos are.

We have been really impressed with the service we have received

I have to say we have been really impressed with the service we have received from your company. Everyone that has contacted me has been polite and highly efficient with prompt responses. We are all really looking forward to our holiday, and the house looks amazing.

Keep up the good work.

Very pleased to confirm this booking. Just worked out that makes it 124 visitors due this year! Keep up the good work. Best regards to you and all the team.

Efficient support and will certainly use your services again.

Thank you for your efficient support throughout the reservation we will certainly use your services again and recommend you to others.

Big thank you to Pure France.

I wanted to say a big thank you again to Pure France for a brilliant week in a great value property. We never fail to enjoy our holidays with Pure France as the expectations of the property are always in parity with the description and write-up on your website. First class... thank you.

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

Thank you very much

I just wanted to say that the phone call was great and all the email communication from you was part of my decision to book through Pure France thank you very much.

It has been a delight corresponding with you.

Yet again thank you for the pleasant and efficient way you have completed this arrangement, it has been a delight corresponding with you.

So impressed with the service.

We are very much looking forward to our holiday and again have been so impressed with the service we receive from Pure France. This will be our fourth rental with you.

Superb website.

Can I just say what a superb website you have, really clear and informative.

Great holiday.

Look forward to visiting and having a great holiday there. Thanks to everyone in Pure France for their assistance and prompt replies. A good service. Regards, John.