Pure France customer and owner reviews

We have been really impressed with the service we have received

I have to say we have been really impressed with the service we have received from your company. Everyone that has contacted me has been polite and highly efficient with prompt responses. We are all really looking forward to our holiday, and the house looks amazing.

Excellent customer service and a truly wonderful house.

Just a note to say thank you for your excellent customer service. We had a fantastic week and in truly wonderful house, it was amazing. We were very impressed with Pure France, everything was straightforward and efficient from the very first enquiry to the information we received about the house. We will definitely recommend you and we will be booking again next year.

Congratulations to your photographer.

The photos are really superb! I admit that they are much better than ours... He did a very good job. Message from the property owner of Château Garrigue, 34484.

We will be in contact when next years holiday is being planned.

The standard of accommodation totally lived up to your descriptions and we will certainly use you services again next year as we love France in summer.

One choice of holiday company for us.

There was only one choice of holiday company for us when we decided to go back to France again! We've had good service in the past and the descriptions of the houses are pretty accurate so there are no nasty surprises.

Exemplary service, unforgettable holiday.

Thank you to everyone in your team. Pure France's website was wonderfully accurate, the service every step of the way exemplary and the end result for us was an unforgettable holiday in France. I hope we can return one day in the not too distant future.

Great holidays and service!

Superb service... many thanks Lucie. When anyone asks for holiday recommendations I always suggest you guys as we've always had great holidays and service!

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben.

It has been a delight corresponding with you.

Yet again thank you for the pleasant and efficient way you have completed this arrangement, it has been a delight corresponding with you.

Booking and payment easy.

Holiday was great, booking and payment easy, local management very helpful, it couldn’t have gone any better.

Wide range of quality houses

This is our third time of using Pure France, after years of using many other rental agencies, and we will be definitely using them again, due to the wide range of quality houses, ease of booking, excellent administration and helpfulness.

Excellent care and friendly service.

This was our second holiday with Pure France - the best properties and excellent care and friendly service. We wouldn't use anyone else for a superb French holiday home. Thank you so much, and warm regards.

The best French rental properties.

Glad business is going well - you have the best French rental properties!

We will definitely look at returning and using Pure France again in the future.

The villa was more than expected and made our holiday a great time.

Thank you Pure France for helping plan our holiday.

Thank you Pure France for all your help and I will certainly go directly to your web site in the future when planning our next holiday.

Another successful year with Pure France.

Thank you for all your help and we look forward to another successful year with Pure France.

Simple and efficient and the holiday accommodation was stunning.

The booking process with you was simple and efficient, the holiday accommodation was stunning and the owners so welcoming - we'll definitely use Pure France again and recommend you to others!

I love the Pure France website and its one of the best sites for properties in France!

I just wanted to say also how much I love the Pure France website and the properties on it. It is by far one of the best sites that I have come across for properties in France! I am looking forward to using it next year and booking our holiday much earlier!

Lovely properties.

I'm certain that we will be booking with you again next year another of your lovely properties.

Pure France recommendation.

We've had several friends use Pure France on our recommendation and all have been extremely happy. It's good to find a website where you know every property will be of a certain standard.

A pleasure dealing with you.

I would like to thank you for your excellent service: it was a pleasure dealing with you.

Your descriptions are very accurate and informative.

You display a large number of photos which give a very good guide to the standard of property and furnishings.

It is always a pleasure to deal with you guys.

It is always a pleasure to deal with you guys; never a problem, I wish all things in life were as easy.

An amazing job!

I just wanted to take this opportunity to say to you and your team what an amazing job you have done in presenting the property so well.

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

Fantastic villas.

We have been very pleased with PureFrance and will use again. We lived and worked in France and have been on a lot of holidays there but have to say we think you appear to have secured a very good selection of fantastic villas.

You are easily the best of all the holiday websites we have tried.

I am sure we will use Pure France again for our next holiday in France.

Formidable marketing team.

I think this sets a new record for uninterrupted occupancy and is a testament to what a nice, well located property can do when harnessed to the formidable Pure France marketing team. Thank you all.

Another great holiday.

I just wanted to drop a quick email to say we had another great holiday in our villa booked through PureFrance, our second time using the firm, and we will look to book again using your firm again next year I suspect. The villa was absolutely stunning and located in a quiet location as mentioned in the description (the only noise being crickets, but that was soothing).

Pure France were very professional and helpful.

My husband and I also thought that you and the staff at Pure France were very professional and helpful.

The Pure France experience.

We thoroughly enjoyed Jayan and the PureFrance experience, we will certainly be using your services again for next Summer.

We think you are all amazing!

We have had a great first season, despite COVID-19, and would like to thank you and the team for all your help and support. We think you are all amazing! We're very much looking forward to 2021.

Pleasure to work with you.

Dear Hugh, I wanted to thank you for the nice clients you always send us at Bonnefond and also Jardin. It is really a different public, very well educated people, who know how to appreciate, respect and enjoy the beauty of that kind of property. It's always really a big pleasure to work with you and your team!

Excellent service.

I just wanted to thank you very much for the excellent service I have received booking my French villa holiday for next summer. After the initial disappointment with Villa Vidal being booked privately, you were then able to suggest similar alternatives and answered all my availability questions promptly and accurately, even managing to quickly source a photo of the pool area for Le Pres du Pont. We are now looking forward to our holiday next summer and will highly recommend Pure France to others looking for a similar holiday.

Superb website.

Can I just say what a superb website you have, really clear and informative.

Superb throughout.

After years of not making a decision, we really want to book quickly and don't want to miss out! Thank you for your assistance, you have been superb throughout our queries over the years!

I would like to thank you all again for a superb service.

I would also like to thank you all again for a superb service. This has been the second year running we have used Pure France and I cannot tell you how happy we are to have found a company offering such a great service, with lovely properties and very helpful customer service teams.

Wouldn't hesitate to return.

We liked the property so much and that we wouldn't hesitate to return. Thanks again to both Pure France and the property owner, and I'm sure we'll book again with you in the future.

Speedy reply.

Many thanks for your speedy reply. We will definitely be using your site again. We will be trying a different region so we will be back.

Super service.

We have had great clients this year. Thank you for your super service!

Wouldn't hesitate to recommend Pure France.

We had a fantastic holiday, thoroughly enjoyed the villa and wouldn't hesitate to recommend Pure France.

Super efficient.

Always super efficient, which is much appreciated, and unusual these days!

My go to holiday letting company

I would like to say how satisfied I am with Pure France. Information is clear, on time and payment is simple... Especially compared with some other sites! It’s my go to holiday letting company though sadly many properties are too expensive for us but that is a reflection of their high quality.

Excellent service.

Many thanks to Pure France again for excellent service.

Keep up the good work.

Very pleased to confirm this booking. Just worked out that makes it 124 visitors due this year! Keep up the good work. Best regards to you and all the team.

Pure France as sole agents and we are more than happy and impressed

Our season now draws to a successful conclusion. A thank you to you all who have been brilliant. With eight bookings already for 2020 we look forward to another great season - after taking some time off ourselves! This ends our fourth year with Pure France as our sole agents and we are more than happy and impressed. Keep up the good work (and the bookings coming!)

Thank you for your help, expertise and professionalism.

Thank you very much for all your help, expertise and professionalism. I am very pleased with my decision to block out the summer months for agencies. If anything, it has been really helpful to reveal Pure France's potential. You are simply the best!

The perfect company for booking in France

Thank you so much for your help and assistance yet again Pure France have proved to be the perfect company for us booking in France. We have used you numerous times and this adds to the reasons why we will continue to do so.

It's wonderful to be able to book with Pure France

Thanks to you and the team for the fast, late night responses we've had the last couple of weeks. It's wonderful to be able to book with Pure France again.

You were right when you said I would see a big difference... I'm really chuffed.

Wow! You've done a fabulous job darling. The rooms look amazing... no one can say 'they are larger than the photos portray'. From the property owner of 11139 - Cascaret following a new photo visit.