Pure France customer and owner reviews

Exceptionally pleasant and helpful.

Lucie on the phone was exceptionally pleasant and helpful! Thank you.

Excellent villa stay.

Hello to the team at Pure France, Just a quick note to say many thanks for arranging our excellent Villa stay. Hoping to book again with you next year !

Thank you for your professional handling.

It's not the last time we use Pure France for holiday rentals in France.

Brilliant customer service.

Also once again such brilliant customer service from Pure France always helpful and most efficient.

We have been really impressed with the service we have received

I have to say we have been really impressed with the service we have received from your company. Everyone that has contacted me has been polite and highly efficient with prompt responses. We are all really looking forward to our holiday, and the house looks amazing.

Exemplary service, unforgettable holiday.

Thank you to everyone in your team. Pure France's website was wonderfully accurate, the service every step of the way exemplary and the end result for us was an unforgettable holiday in France. I hope we can return one day in the not too distant future.

We have always found you to be most efficient.

We have rented 2 properties previously through Pure France and have always found you to be most efficient.

Superb throughout.

After years of not making a decision, we really want to book quickly and don't want to miss out! Thank you for your assistance, you have been superb throughout our queries over the years!

Help and service throughout the year(s).

Thanks in anticipation and generally for your help and service throughout the year(s).

It has been a delight corresponding with you.

Yet again thank you for the pleasant and efficient way you have completed this arrangement, it has been a delight corresponding with you.

We are blown away by the photos.

Please tell Lee, the Pure France photographer how amazing the photos are.

Lovely properties.

I'm certain that we will be booking with you again next year another of your lovely properties.

Excellent service.

I just wanted to thank you very much for the excellent service I have received booking my French villa holiday for next summer. After the initial disappointment with Villa Vidal being booked privately, you were then able to suggest similar alternatives and answered all my availability questions promptly and accurately, even managing to quickly source a photo of the pool area for Le Pres du Pont. We are now looking forward to our holiday next summer and will highly recommend Pure France to others looking for a similar holiday.

Congratulations to your photographer.

The photos are really superb! I admit that they are much better than ours... He did a very good job. Message from the property owner of Château Garrigue, 34484.

The best French rental properties.

Glad business is going well - you have the best French rental properties!

Best holiday options.

We had a great time and we will be coming back to Pure France for the best holiday options.

Great holiday.

Look forward to visiting and having a great holiday there. Thanks to everyone in Pure France for their assistance and prompt replies. A good service. Regards, John.

Speedy reply.

Many thanks for your speedy reply. We will definitely be using your site again. We will be trying a different region so we will be back.

Professionalism and efficient service.

This year was the third time we have stayed in 'Pure France' accommodation, and it was, as in past years - wonderful! Maison La Douve was exceptional - and our 'hostess', Mme Mauret was so welcoming and kind. We thoroughly enjoyed our stay and will recommend it highly to all our friends. I would also like to thank the staff of 'Pure France' for their professionalism and prompt, efficient service. Your staff at the point of my initial phone enquiry were so friendly and helpful, email correspondence was always appropriate and timely, information and travel directions were very useful and clear, and follow up with my most recent enquiry was again so prompt, professional and courteous. I really have appreciated the excellent service and accommodation provided by 'Pure France'. With sincere thanks and kind regards, Catherine Williams.

Another great holiday.

I just wanted to drop a quick email to say we had another great holiday in our villa booked through PureFrance, our second time using the firm, and we will look to book again using your firm again next year I suspect. The villa was absolutely stunning and located in a quiet location as mentioned in the description (the only noise being crickets, but that was soothing).

Great job.

Dear Dan, Thanks again for your visit, your business advice and for Lee's work, I'm sure he did a good job, great sensitivity, great artist. Look forward to seeing the photos!

Easily the best property we have stayed in.

The house is furnished in traditional French style, but not so much that it makes you feel uncomfortable. The stairgate at the top of the curved staircase was such a thoughtful addition, as were many other things to make the house child friendly. Kitchen very well stocked and as a bonus, a drinks fridge as well as the American fridge/freezer! The children’s favourite was the collection of blow-up and beach toys. The pool and garden are superb. A wonderful house for any family. Nice village, shops within walking distance and a very helpful maintenance man!

Thank you for all the help and organisation.

Just to say thank you for all the help and background organisation. We thought both our holidays booked through you this summer were excellent and will be definitely booking again with Pure France.

I love the Pure France website and its one of the best sites for properties in France!

I just wanted to say also how much I love the Pure France website and the properties on it. It is by far one of the best sites that I have come across for properties in France! I am looking forward to using it next year and booking our holiday much earlier!

Wide range of quality houses

This is our third time of using Pure France, after years of using many other rental agencies, and we will be definitely using them again, due to the wide range of quality houses, ease of booking, excellent administration and helpfulness.

Wouldn't hesitate to recommend Pure France.

We had a fantastic holiday, thoroughly enjoyed the villa and wouldn't hesitate to recommend Pure France.

We will be using you in the future to book more holidays.

We have found booking through Pure France to be a pleasure and no doubt we will be using you in the future to book more holidays.

Fantastic.

Just returned from our second week in France, wanted to let you know that both properties were fantastic, makes such a difference booking through an agency that takes pride in the properties they offer. We will definitely be booking with you again.

Simple and efficient and the holiday accommodation was stunning.

The booking process with you was simple and efficient, the holiday accommodation was stunning and the owners so welcoming - we'll definitely use Pure France again and recommend you to others!

Extremely polite and helpful.

Pure France were excellent from start to finish. Booking was easy, and we were Kept fully informed every step of the way. We had contact with several members of staff, who were all extremely polite and helpful - and spoke very good English! We would highly recommend booking through Pure France. They made everything so easy.

We think you are all amazing!

We have had a great first season, despite COVID-19, and would like to thank you and the team for all your help and support. We think you are all amazing! We're very much looking forward to 2021.

Impressive efficiency with 7 day availability.

Thank you for your response this morning, I am continuously impressed by your efficiency and 7 day availability.

Great holidays and service!

Superb service... many thanks Lucie. When anyone asks for holiday recommendations I always suggest you guys as we've always had great holidays and service!

Thank you very much

I just wanted to say that the phone call was great and all the email communication from you was part of my decision to book through Pure France thank you very much.

Wouldn't hesitate to return.

We liked the property so much and that we wouldn't hesitate to return. Thanks again to both Pure France and the property owner, and I'm sure we'll book again with you in the future.

A winning holiday

We had an awesome time. As always a villa booked through Pure France is a winning holiday!

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

Pure France is a class act.

Looking forward to a long and fruitful relationship, Pure France is a class act and a pleasure to work with.

Booking and payment easy.

Holiday was great, booking and payment easy, local management very helpful, it couldn’t have gone any better.

Pure France for our future holiday.

If we decide to holiday in France in the future we will certainly consider Pure France.

First choice for renting villas in France.

Pure France is our first choice for renting villas in France.

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben

Efficient support and will certainly use your services again.

Thank you for your efficient support throughout the reservation we will certainly use your services again and recommend you to others.

We will come back to your company!

The villa was very liked by our family. All were delighted. In the future, if we are going to plan our holiday in France, we will come back to your company again!

No shortage of lovely properties.

Thanks for making the booking so smooth and hopefully speak again in the future - there's certainly no shortage of lovely properties to visit!

As the summer approaches so does our excitement

We are really looking forward to our trip, and as the summer approaches so does our excitement. We have stayed with Pure France many times and honestly I cannot praise your organisation or the standard of the accommodations highly enough.

Excellent care and friendly service.

This was our second holiday with Pure France - the best properties and excellent care and friendly service. We wouldn't use anyone else for a superb French holiday home. Thank you so much, and warm regards.

Super efficient.

Always super efficient, which is much appreciated, and unusual these days!

It has been a pleasure to work with your agency

It has been a pleasure to work with your agency, very professional and personal, a thousand times more enjoyable than an online machine! Our compliments and our best wishes for you and your entire team!

Adorable, efficient and accurate.

First of all, I would like to say how satisfied I am with my working relationship with Pure France. Your colleagues, that I regularly speak to on the telephone, are all adorable, efficient and accurate. We wish everyone in the business world had these precious qualities. So thank you to you all. Je tiens à vous dire avant tout combien je suis satisfaite de cette "collaboration" avec PURE FRANCE. Vos collaboratrices que j'ai régulièrement en ligne, sont à la fois adorables, efficaces et précises. On aimerait que chacun dans le monde professionnel témoigne de ces précieuses qualités. Merci donc à vous toutes et tous.