Pure France customer and owner reviews

Booking and payment easy.

Holiday was great, booking and payment easy, local management very helpful, it couldn’t have gone any better.

Easily the best property we have stayed in.

The house is furnished in traditional French style, but not so much that it makes you feel uncomfortable. The stairgate at the top of the curved staircase was such a thoughtful addition, as were many other things to make the house child friendly. Kitchen very well stocked and as a bonus, a drinks fridge as well as the American fridge/freezer! The children’s favourite was the collection of blow-up and beach toys. The pool and garden are superb. A wonderful house for any family. Nice village, shops within walking distance and a very helpful maintenance man!

Excellent care and friendly service.

This was our second holiday with Pure France - the best properties and excellent care and friendly service. We wouldn't use anyone else for a superb French holiday home. Thank you so much, and warm regards.

Great holiday.

Look forward to visiting and having a great holiday there. Thanks to everyone in Pure France for their assistance and prompt replies. A good service. Regards, John.

Pleasure to work with you.

Dear Hugh, I wanted to thank you for the nice clients you always send us at Bonnefond and also Jardin. It is really a different public, very well educated people, who know how to appreciate, respect and enjoy the beauty of that kind of property. It's always really a big pleasure to work with you and your team!

Best holiday options.

We had a great time and we will be coming back to Pure France for the best holiday options.

Super service.

We have had great clients this year. Thank you for your super service!

Thank you very much

I just wanted to say that the phone call was great and all the email communication from you was part of my decision to book through Pure France thank you very much.

Throughout the service provided by Pure france you have been excellent.

We would have no hesitation in using Pure France in the future.

We will definitely look at returning and using Pure France again in the future.

The villa was more than expected and made our holiday a great time.

Efficiency, helpfulness, friendliness.

Thank you also very much for your efficiency, helpfulness, friendliness and professionalism. I will certainly use Pure France again in the future and will highly recommend you to my contacts.

The best French rental properties.

Glad business is going well - you have the best French rental properties!

It has been a delight corresponding with you.

Yet again thank you for the pleasant and efficient way you have completed this arrangement, it has been a delight corresponding with you.

It has been a pleasure to work with your agency

It has been a pleasure to work with your agency, very professional and personal, a thousand times more enjoyable than an online machine! Our compliments and our best wishes for you and your entire team!

Thank you for all the help and organisation.

Just to say thank you for all the help and background organisation. We thought both our holidays booked through you this summer were excellent and will be definitely booking again with Pure France.

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben.

We have been really impressed with the service we have received

I have to say we have been really impressed with the service we have received from your company. Everyone that has contacted me has been polite and highly efficient with prompt responses. We are all really looking forward to our holiday, and the house looks amazing.

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

Superb throughout.

After years of not making a decision, we really want to book quickly and don't want to miss out! Thank you for your assistance, you have been superb throughout our queries over the years!

Professionalism and efficient service.

This year was the third time we have stayed in 'Pure France' accommodation, and it was, as in past years - wonderful! Maison La Douve was exceptional - and our 'hostess', Mme Mauret was so welcoming and kind. We thoroughly enjoyed our stay and will recommend it highly to all our friends. I would also like to thank the staff of 'Pure France' for their professionalism and prompt, efficient service. Your staff at the point of my initial phone enquiry were so friendly and helpful, email correspondence was always appropriate and timely, information and travel directions were very useful and clear, and follow up with my most recent enquiry was again so prompt, professional and courteous. I really have appreciated the excellent service and accommodation provided by 'Pure France'. With sincere thanks and kind regards, Catherine Williams.

It's wonderful to be able to book with Pure France again.

Thank you for the confirmation and thanks to you and the team for the fast, late night responses we've had the last couple of weeks. It's wonderful to be able to book with Pure France again.

Thank you.

We had a great time at Le Chambarru thank you and I'm sure we'll be using your company again in the future!

Great clients.

The bookings worked very well for us this year and we had great "clients" staying at our place. So we would like to continue with your agency.

Exemplary service, unforgettable holiday.

Thank you to everyone in your team. Pure France's website was wonderfully accurate, the service every step of the way exemplary and the end result for us was an unforgettable holiday in France. I hope we can return one day in the not too distant future.

I love the Pure France website and its one of the best sites for properties in France!

I just wanted to say also how much I love the Pure France website and the properties on it. It is by far one of the best sites that I have come across for properties in France! I am looking forward to using it next year and booking our holiday much earlier!

Superb website

This is the second time we have used your company. To us the strength of Pure France is the confidence we have in the level of detail, superb website, the assurance of certain standards - and the accessibility and friendliness of your staff.

We had a superb holiday.

Thank you for a smooth and efficient service overall.

Exceptionally pleasant and helpful.

Lucie on the phone was exceptionally pleasant and helpful! Thank you.

Excellent villa stay.

Hello to the team at Pure France, Just a quick note to say many thanks for arranging our excellent Villa stay. Hoping to book again with you next year !

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben

Excellent service.

I just wanted to thank you very much for the excellent service I have received booking my French villa holiday for next summer. After the initial disappointment with Villa Vidal being booked privately, you were then able to suggest similar alternatives and answered all my availability questions promptly and accurately, even managing to quickly source a photo of the pool area for Le Pres du Pont. We are now looking forward to our holiday next summer and will highly recommend Pure France to others looking for a similar holiday.

You were right when you said I would see a big difference... I'm really chuffed.

Wow! You've done a fabulous job darling. The rooms look amazing... no one can say 'they are larger than the photos portray'. From the property owner of 11139 - Cascaret following a new photo visit.

Wouldn't hesitate to recommend Pure France.

We had a fantastic holiday, thoroughly enjoyed the villa and wouldn't hesitate to recommend Pure France.

The 3rd time we have used Pure France.

Many thanks for seamlessly and smoothly fulfilling all our holiday needs via Pure France, I think it's the 3rd time I've used you, and will certainly be doing so again.

An amazing job!

I just wanted to take this opportunity to say to you and your team what an amazing job you have done in presenting the property so well.

Pure France were very professional and helpful.

My husband and I also thought that you and the staff at Pure France were very professional and helpful.

Excellent customer service and a truly wonderful house.

Just a note to say thank you for your excellent customer service. We had a fantastic week and in truly wonderful house, it was amazing. We were very impressed with Pure France, everything was straightforward and efficient from the very first enquiry to the information we received about the house. We will definitely recommend you and we will be booking again next year.

It is always a pleasure to deal with you guys.

It is always a pleasure to deal with you guys; never a problem, I wish all things in life were as easy.

A winning holiday

We had an awesome time. As always a villa booked through Pure France is a winning holiday!

We have used Pure France for a number of years.

And are looking to book again for next year.

Keep up the good work.

Very pleased to confirm this booking. Just worked out that makes it 124 visitors due this year! Keep up the good work. Best regards to you and all the team.

We think you are all amazing!

We have had a great first season, despite COVID-19, and would like to thank you and the team for all your help and support. We think you are all amazing! We're very much looking forward to 2021.

We will be using you in the future to book more holidays.

We have found booking through Pure France to be a pleasure and no doubt we will be using you in the future to book more holidays.

You've exceeded your own efficiency

You've exceeded your own efficiency... So many thanks, Brenda, for your efficiency and being such a joy to 'do business' with.

My go to holiday letting company

I would like to say how satisfied I am with Pure France. Information is clear, on time and payment is simple... Especially compared with some other sites! It’s my go to holiday letting company though sadly many properties are too expensive for us but that is a reflection of their high quality.

As the summer approaches so does our excitement

We are really looking forward to our trip, and as the summer approaches so does our excitement. We have stayed with Pure France many times and honestly I cannot praise your organisation or the standard of the accommodations highly enough.

Lovely properties.

I'm certain that we will be booking with you again next year another of your lovely properties.

You always come up with clients.

Yet again you always come up with clients, thankyou

The perfect company for booking in France

Thank you so much for your help and assistance yet again Pure France have proved to be the perfect company for us booking in France. We have used you numerous times and this adds to the reasons why we will continue to do so.

We will come back to your company!

The villa was very liked by our family. All were delighted. In the future, if we are going to plan our holiday in France, we will come back to your company again!