Pure France customer and owner reviews

Thank you very much

I just wanted to say that the phone call was great and all the email communication from you was part of my decision to book through Pure France thank you very much.

Adorable, efficient and accurate.

First of all, I would like to say how satisfied I am with my working relationship with Pure France. Your colleagues, that I regularly speak to on the telephone, are all adorable, efficient and accurate. We wish everyone in the business world had these precious qualities. So thank you to you all. Je tiens à vous dire avant tout combien je suis satisfaite de cette "collaboration" avec PURE FRANCE. Vos collaboratrices que j'ai régulièrement en ligne, sont à la fois adorables, efficaces et précises. On aimerait que chacun dans le monde professionnel témoigne de ces précieuses qualités. Merci donc à vous toutes et tous.

Superb throughout.

After years of not making a decision, we really want to book quickly and don't want to miss out! Thank you for your assistance, you have been superb throughout our queries over the years!

Another great holiday.

I just wanted to drop a quick email to say we had another great holiday in our villa booked through PureFrance, our second time using the firm, and we will look to book again using your firm again next year I suspect. The villa was absolutely stunning and located in a quiet location as mentioned in the description (the only noise being crickets, but that was soothing).

Super efficient.

Always super efficient, which is much appreciated, and unusual these days!

The perfect company for booking in France

Thank you so much for your help and assistance yet again Pure France have proved to be the perfect company for us booking in France. We have used you numerous times and this adds to the reasons why we will continue to do so.

Pure France is a class act.

Looking forward to a long and fruitful relationship, Pure France is a class act and a pleasure to work with.

Thank you for all the help and organisation.

Just to say thank you for all the help and background organisation. We thought both our holidays booked through you this summer were excellent and will be definitely booking again with Pure France.

Professionalism and efficient service.

This year was the third time we have stayed in 'Pure France' accommodation, and it was, as in past years - wonderful! Maison La Douve was exceptional - and our 'hostess', Mme Mauret was so welcoming and kind. We thoroughly enjoyed our stay and will recommend it highly to all our friends. I would also like to thank the staff of 'Pure France' for their professionalism and prompt, efficient service. Your staff at the point of my initial phone enquiry were so friendly and helpful, email correspondence was always appropriate and timely, information and travel directions were very useful and clear, and follow up with my most recent enquiry was again so prompt, professional and courteous. I really have appreciated the excellent service and accommodation provided by 'Pure France'. With sincere thanks and kind regards, Catherine Williams.

Brilliant, professional, friendly and supportive.

Just a quick line to wish all at Pure France a Happy New Year. I’d also like to take the opportunity to let you know how much we appreciate Pure France. Your team are just brilliant – professional, friendly and supportive. We couldn’t ask for more. I think it’s only right to let you know how good the Pure France service and the team providing it are.

It's wonderful to be able to book with Pure France again.

Thank you for the confirmation and thanks to you and the team for the fast, late night responses we've had the last couple of weeks. It's wonderful to be able to book with Pure France again.

Excellent service.

I just wanted to thank you very much for the excellent service I have received booking my French villa holiday for next summer. After the initial disappointment with Villa Vidal being booked privately, you were then able to suggest similar alternatives and answered all my availability questions promptly and accurately, even managing to quickly source a photo of the pool area for Le Pres du Pont. We are now looking forward to our holiday next summer and will highly recommend Pure France to others looking for a similar holiday.

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

Another great holiday.

We have used Pure France in the past and look forward to another great holiday in your care.

It is always a pleasure to deal with you guys.

It is always a pleasure to deal with you guys; never a problem, I wish all things in life were as easy.

Congratulations to your photographer.

The photos are really superb! I admit that they are much better than ours... He did a very good job. Message from the property owner of Château Garrigue, 34484.

Excellent villa stay.

Hello to the team at Pure France, Just a quick note to say many thanks for arranging our excellent Villa stay. Hoping to book again with you next year !

Great job.

Dear Dan, Thanks again for your visit, your business advice and for Lee's work, I'm sure he did a good job, great sensitivity, great artist. Look forward to seeing the photos!

A pleasure dealing with you.

I would like to thank you for your excellent service: it was a pleasure dealing with you.

We will definitely look at returning and using Pure France again in the future.

The villa was more than expected and made our holiday a great time.

Efficiency, helpfulness, friendliness.

Thank you also very much for your efficiency, helpfulness, friendliness and professionalism. I will certainly use Pure France again in the future and will highly recommend you to my contacts.

The Pure France experience.

We thoroughly enjoyed Jayan and the PureFrance experience, we will certainly be using your services again for next Summer.

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben

Simple and efficient and the holiday accommodation was stunning.

The booking process with you was simple and efficient, the holiday accommodation was stunning and the owners so welcoming - we'll definitely use Pure France again and recommend you to others!

Big thank you to Pure France.

I wanted to say a big thank you again to Pure France for a brilliant week in a great value property. We never fail to enjoy our holidays with Pure France as the expectations of the property are always in parity with the description and write-up on your website. First class... thank you.

So impressed with the service.

We are very much looking forward to our holiday and again have been so impressed with the service we receive from Pure France. This will be our fourth rental with you.

Thank you for your professional handling.

It's not the last time we use Pure France for holiday rentals in France.

Exceptionally pleasant and helpful.

Lucie on the phone was exceptionally pleasant and helpful! Thank you.

We have always found you to be most efficient.

We have rented 2 properties previously through Pure France and have always found you to be most efficient.

Thank you Pure France for helping plan our holiday.

Thank you Pure France for all your help and I will certainly go directly to your web site in the future when planning our next holiday.

Brilliant customer service.

Also once again such brilliant customer service from Pure France always helpful and most efficient.

Super service.

We have had great clients this year. Thank you for your super service!

Pleasure to work with you.

Dear Hugh, I wanted to thank you for the nice clients you always send us at Bonnefond and also Jardin. It is really a different public, very well educated people, who know how to appreciate, respect and enjoy the beauty of that kind of property. It's always really a big pleasure to work with you and your team!

Your descriptions are very accurate and informative.

You display a large number of photos which give a very good guide to the standard of property and furnishings.

You always come up with clients.

Yet again you always come up with clients, thankyou

Impressive efficiency with 7 day availability.

Thank you for your response this morning, I am continuously impressed by your efficiency and 7 day availability.

You were right when you said I would see a big difference... I'm really chuffed.

Wow! You've done a fabulous job darling. The rooms look amazing... no one can say 'they are larger than the photos portray'. From the property owner of 11139 - Cascaret following a new photo visit.

Superb website.

Can I just say what a superb website you have, really clear and informative.

Pure France next time.

We had a great holiday thanks, we will be sure to think of Pure France next time we are booking a holiday.

We will be in contact when next years holiday is being planned.

The standard of accommodation totally lived up to your descriptions and we will certainly use you services again next year as we love France in summer.

Great holiday.

Look forward to visiting and having a great holiday there. Thanks to everyone in Pure France for their assistance and prompt replies. A good service. Regards, John.

We will come back to your company!

The villa was very liked by our family. All were delighted. In the future, if we are going to plan our holiday in France, we will come back to your company again!

Best holiday options.

We had a great time and we will be coming back to Pure France for the best holiday options.

As the summer approaches so does our excitement

We are really looking forward to our trip, and as the summer approaches so does our excitement. We have stayed with Pure France many times and honestly I cannot praise your organisation or the standard of the accommodations highly enough.

An amazing job!

I just wanted to take this opportunity to say to you and your team what an amazing job you have done in presenting the property so well.

It's wonderful to be able to book with Pure France

Thanks to you and the team for the fast, late night responses we've had the last couple of weeks. It's wonderful to be able to book with Pure France again.

Booking and payment easy.

Holiday was great, booking and payment easy, local management very helpful, it couldn’t have gone any better.

Another successful year with Pure France.

Thank you for all your help and we look forward to another successful year with Pure France.

It has been a delight corresponding with you.

Yet again thank you for the pleasant and efficient way you have completed this arrangement, it has been a delight corresponding with you.

Easily the best property we have stayed in.

The house is furnished in traditional French style, but not so much that it makes you feel uncomfortable. The stairgate at the top of the curved staircase was such a thoughtful addition, as were many other things to make the house child friendly. Kitchen very well stocked and as a bonus, a drinks fridge as well as the American fridge/freezer! The children’s favourite was the collection of blow-up and beach toys. The pool and garden are superb. A wonderful house for any family. Nice village, shops within walking distance and a very helpful maintenance man!