Pure France customer and owner reviews

You were right when you said I would see a big difference... I'm really chuffed.

Wow! You've done a fabulous job darling. The rooms look amazing... no one can say 'they are larger than the photos portray'. From the property owner of 11139 - Cascaret following a new photo visit.

Impressive efficiency with 7 day availability.

Thank you for your response this morning, I am continuously impressed by your efficiency and 7 day availability.

It has been a delight corresponding with you.

Yet again thank you for the pleasant and efficient way you have completed this arrangement, it has been a delight corresponding with you.

Excellent care and friendly service.

This was our second holiday with Pure France - the best properties and excellent care and friendly service. We wouldn't use anyone else for a superb French holiday home. Thank you so much, and warm regards.

No shortage of lovely properties.

Thanks for making the booking so smooth and hopefully speak again in the future - there's certainly no shortage of lovely properties to visit!

Easily the best property we have stayed in.

The house is furnished in traditional French style, but not so much that it makes you feel uncomfortable. The stairgate at the top of the curved staircase was such a thoughtful addition, as were many other things to make the house child friendly. Kitchen very well stocked and as a bonus, a drinks fridge as well as the American fridge/freezer! The children’s favourite was the collection of blow-up and beach toys. The pool and garden are superb. A wonderful house for any family. Nice village, shops within walking distance and a very helpful maintenance man!

Thank you for your professional handling.

It's not the last time we use Pure France for holiday rentals in France.

A pleasure dealing with you.

I would like to thank you for your excellent service: it was a pleasure dealing with you.

Great holiday.

Look forward to visiting and having a great holiday there. Thanks to everyone in Pure France for their assistance and prompt replies. A good service. Regards, John.

We will be using you in the future to book more holidays.

We have found booking through Pure France to be a pleasure and no doubt we will be using you in the future to book more holidays.

Excellent service.

Many thanks to Pure France again for excellent service.

We will definitely look at returning and using Pure France again in the future.

The villa was more than expected and made our holiday a great time.

Great holidays and service!

Superb service... many thanks Lucie. When anyone asks for holiday recommendations I always suggest you guys as we've always had great holidays and service!

We had a superb holiday.

Thank you for a smooth and efficient service overall.

Throughout the service provided by Pure france you have been excellent.

We would have no hesitation in using Pure France in the future.

Wouldn't hesitate to recommend Pure France.

We had a fantastic holiday, thoroughly enjoyed the villa and wouldn't hesitate to recommend Pure France.

Efficient support and will certainly use your services again.

Thank you for your efficient support throughout the reservation we will certainly use your services again and recommend you to others.

The 3rd time we have used Pure France.

Many thanks for seamlessly and smoothly fulfilling all our holiday needs via Pure France, I think it's the 3rd time I've used you, and will certainly be doing so again.

The Pure France experience.

We thoroughly enjoyed Jayan and the PureFrance experience, we will certainly be using your services again for next Summer.

Thank you very much

I just wanted to say that the phone call was great and all the email communication from you was part of my decision to book through Pure France thank you very much.

Superb throughout.

After years of not making a decision, we really want to book quickly and don't want to miss out! Thank you for your assistance, you have been superb throughout our queries over the years!

Brilliant, professional, friendly and supportive.

Just a quick line to wish all at Pure France a Happy New Year. I’d also like to take the opportunity to let you know how much we appreciate Pure France. Your team are just brilliant – professional, friendly and supportive. We couldn’t ask for more. I think it’s only right to let you know how good the Pure France service and the team providing it are.

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben.

The perfect company for booking in France

Thank you so much for your help and assistance yet again Pure France have proved to be the perfect company for us booking in France. We have used you numerous times and this adds to the reasons why we will continue to do so.

A winning holiday

We had an awesome time. As always a villa booked through Pure France is a winning holiday!

Very pleased and impressed.

Thank you very much for your reply and for arranging the refund so quickly. Again, I have been very pleased and impressed with my experience with Pure France. This is my 5th year of using you and am certain to again in the future. Very best, Ben

Pure France next time.

We had a great holiday thanks, we will be sure to think of Pure France next time we are booking a holiday.

Fantastic villas.

We have been very pleased with PureFrance and will use again. We lived and worked in France and have been on a lot of holidays there but have to say we think you appear to have secured a very good selection of fantastic villas.

Brilliant customer service.

Also once again such brilliant customer service from Pure France always helpful and most efficient.

Booking and payment easy.

Holiday was great, booking and payment easy, local management very helpful, it couldn’t have gone any better.

Thank you for all the help and organisation.

Just to say thank you for all the help and background organisation. We thought both our holidays booked through you this summer were excellent and will be definitely booking again with Pure France.

Pleasure to work with you.

Dear Hugh, I wanted to thank you for the nice clients you always send us at Bonnefond and also Jardin. It is really a different public, very well educated people, who know how to appreciate, respect and enjoy the beauty of that kind of property. It's always really a big pleasure to work with you and your team!

Keep up the good work.

Very pleased to confirm this booking. Just worked out that makes it 124 visitors due this year! Keep up the good work. Best regards to you and all the team.

Professionalism and efficient service.

This year was the third time we have stayed in 'Pure France' accommodation, and it was, as in past years - wonderful! Maison La Douve was exceptional - and our 'hostess', Mme Mauret was so welcoming and kind. We thoroughly enjoyed our stay and will recommend it highly to all our friends. I would also like to thank the staff of 'Pure France' for their professionalism and prompt, efficient service. Your staff at the point of my initial phone enquiry were so friendly and helpful, email correspondence was always appropriate and timely, information and travel directions were very useful and clear, and follow up with my most recent enquiry was again so prompt, professional and courteous. I really have appreciated the excellent service and accommodation provided by 'Pure France'. With sincere thanks and kind regards, Catherine Williams.

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

Excellent customer service and a truly wonderful house.

Just a note to say thank you for your excellent customer service. We had a fantastic week and in truly wonderful house, it was amazing. We were very impressed with Pure France, everything was straightforward and efficient from the very first enquiry to the information we received about the house. We will definitely recommend you and we will be booking again next year.

Superb website.

Can I just say what a superb website you have, really clear and informative.

Fantastic.

Just returned from our second week in France, wanted to let you know that both properties were fantastic, makes such a difference booking through an agency that takes pride in the properties they offer. We will definitely be booking with you again.

It's wonderful to be able to book with Pure France again.

Thank you for the confirmation and thanks to you and the team for the fast, late night responses we've had the last couple of weeks. It's wonderful to be able to book with Pure France again.

It's wonderful to be able to book with Pure France

Thanks to you and the team for the fast, late night responses we've had the last couple of weeks. It's wonderful to be able to book with Pure France again.

Thank you Pure France for helping plan our holiday.

Thank you Pure France for all your help and I will certainly go directly to your web site in the future when planning our next holiday.

Speedy reply.

Many thanks for your speedy reply. We will definitely be using your site again. We will be trying a different region so we will be back.

Super efficient.

Always super efficient, which is much appreciated, and unusual these days!

The best French rental properties.

Glad business is going well - you have the best French rental properties!

You always come up with clients.

Yet again you always come up with clients, thankyou

Another fantastic experience with Pure France

We're fairly certain we want to return next year. I'll be in touch about that in due course, but in the meantime, a gazillion thanks for another fantastic experience with Pure France. We are among your biggest fans.

One choice of holiday company for us.

There was only one choice of holiday company for us when we decided to go back to France again! We've had good service in the past and the descriptions of the houses are pretty accurate so there are no nasty surprises.

My go to holiday letting company

I would like to say how satisfied I am with Pure France. Information is clear, on time and payment is simple... Especially compared with some other sites! It’s my go to holiday letting company though sadly many properties are too expensive for us but that is a reflection of their high quality.

Thank you.

We had a great time at Le Chambarru thank you and I'm sure we'll be using your company again in the future!

We will come back to your company!

The villa was very liked by our family. All were delighted. In the future, if we are going to plan our holiday in France, we will come back to your company again!