Pure France customer and owner reviews

Excellent service.

Many thanks to Pure France again for excellent service.

Wouldn't hesitate to recommend Pure France.

We had a fantastic holiday, thoroughly enjoyed the villa and wouldn't hesitate to recommend Pure France.

We think you are all amazing!

We have had a great first season, despite COVID-19, and would like to thank you and the team for all your help and support. We think you are all amazing! We're very much looking forward to 2021.

Great clients.

The bookings worked very well for us this year and we had great "clients" staying at our place. So we would like to continue with your agency.

Wide range of quality houses

This is our third time of using Pure France, after years of using many other rental agencies, and we will be definitely using them again, due to the wide range of quality houses, ease of booking, excellent administration and helpfulness.

We have been really impressed with the service we have received

I have to say we have been really impressed with the service we have received from your company. Everyone that has contacted me has been polite and highly efficient with prompt responses. We are all really looking forward to our holiday, and the house looks amazing.

Exemplary service, unforgettable holiday.

Thank you to everyone in your team. Pure France's website was wonderfully accurate, the service every step of the way exemplary and the end result for us was an unforgettable holiday in France. I hope we can return one day in the not too distant future.

Great holiday.

Look forward to visiting and having a great holiday there. Thanks to everyone in Pure France for their assistance and prompt replies. A good service. Regards, John.

Thank you for your professional handling.

It's not the last time we use Pure France for holiday rentals in France.

Professionalism and efficient service.

This year was the third time we have stayed in 'Pure France' accommodation, and it was, as in past years - wonderful! Maison La Douve was exceptional - and our 'hostess', Mme Mauret was so welcoming and kind. We thoroughly enjoyed our stay and will recommend it highly to all our friends. I would also like to thank the staff of 'Pure France' for their professionalism and prompt, efficient service. Your staff at the point of my initial phone enquiry were so friendly and helpful, email correspondence was always appropriate and timely, information and travel directions were very useful and clear, and follow up with my most recent enquiry was again so prompt, professional and courteous. I really have appreciated the excellent service and accommodation provided by 'Pure France'. With sincere thanks and kind regards, Catherine Williams.

Throughout the service provided by Pure france you have been excellent.

We would have no hesitation in using Pure France in the future.

Big thank you to Pure France.

I wanted to say a big thank you again to Pure France for a brilliant week in a great value property. We never fail to enjoy our holidays with Pure France as the expectations of the property are always in parity with the description and write-up on your website. First class... thank you.

That extra bit further to be helpful...

This just shows why we've been using Pure France for so many years - you always go that extra bit further to be helpful!

It has been a delight corresponding with you.

Yet again thank you for the pleasant and efficient way you have completed this arrangement, it has been a delight corresponding with you.

Pleasure to work with you.

Dear Hugh, I wanted to thank you for the nice clients you always send us at Bonnefond and also Jardin. It is really a different public, very well educated people, who know how to appreciate, respect and enjoy the beauty of that kind of property. It's always really a big pleasure to work with you and your team!

Help and service throughout the year(s).

Thanks in anticipation and generally for your help and service throughout the year(s).

Wouldn't hesitate to return.

We liked the property so much and that we wouldn't hesitate to return. Thanks again to both Pure France and the property owner, and I'm sure we'll book again with you in the future.

It's wonderful to be able to book with Pure France again.

Thank you for the confirmation and thanks to you and the team for the fast, late night responses we've had the last couple of weeks. It's wonderful to be able to book with Pure France again.

No shortage of lovely properties.

Thanks for making the booking so smooth and hopefully speak again in the future - there's certainly no shortage of lovely properties to visit!

Another great holiday.

I just wanted to drop a quick email to say we had another great holiday in our villa booked through PureFrance, our second time using the firm, and we will look to book again using your firm again next year I suspect. The villa was absolutely stunning and located in a quiet location as mentioned in the description (the only noise being crickets, but that was soothing).

Extremely polite and helpful.

Pure France were excellent from start to finish. Booking was easy, and we were Kept fully informed every step of the way. We had contact with several members of staff, who were all extremely polite and helpful - and spoke very good English! We would highly recommend booking through Pure France. They made everything so easy.

Fantastic villas.

We have been very pleased with PureFrance and will use again. We lived and worked in France and have been on a lot of holidays there but have to say we think you appear to have secured a very good selection of fantastic villas.

Super efficient.

Always super efficient, which is much appreciated, and unusual these days!

I would like to thank you all again for a superb service.

I would also like to thank you all again for a superb service. This has been the second year running we have used Pure France and I cannot tell you how happy we are to have found a company offering such a great service, with lovely properties and very helpful customer service teams.

My go to holiday letting company

I would like to say how satisfied I am with Pure France. Information is clear, on time and payment is simple... Especially compared with some other sites! It’s my go to holiday letting company though sadly many properties are too expensive for us but that is a reflection of their high quality.

I think you and Purefrance.com should receive some kind of an award for customer service.

I don't believe I have ever encountered a more responsive reservation manager.

Exceptionally pleasant and helpful.

Lucie on the phone was exceptionally pleasant and helpful! Thank you.

We will definitely look at returning and using Pure France again in the future.

The villa was more than expected and made our holiday a great time.

Superb website.

Can I just say what a superb website you have, really clear and informative.

Pure France is a class act.

Looking forward to a long and fruitful relationship, Pure France is a class act and a pleasure to work with.

Efficiency, helpfulness, friendliness.

Thank you also very much for your efficiency, helpfulness, friendliness and professionalism. I will certainly use Pure France again in the future and will highly recommend you to my contacts.

Brilliant customer service.

Also once again such brilliant customer service from Pure France always helpful and most efficient.

You always come up with clients.

Yet again you always come up with clients, thankyou

Your descriptions are very accurate and informative.

You display a large number of photos which give a very good guide to the standard of property and furnishings.

As the summer approaches so does our excitement

We are really looking forward to our trip, and as the summer approaches so does our excitement. We have stayed with Pure France many times and honestly I cannot praise your organisation or the standard of the accommodations highly enough.

Pure France as sole agents and we are more than happy and impressed

Our season now draws to a successful conclusion. A thank you to you all who have been brilliant. With eight bookings already for 2020 we look forward to another great season - after taking some time off ourselves! This ends our fourth year with Pure France as our sole agents and we are more than happy and impressed. Keep up the good work (and the bookings coming!)

Another great holiday.

We have used Pure France in the past and look forward to another great holiday in your care.

Another fantastic experience with Pure France

We're fairly certain we want to return next year. I'll be in touch about that in due course, but in the meantime, a gazillion thanks for another fantastic experience with Pure France. We are among your biggest fans.

You were right when you said I would see a big difference... I'm really chuffed.

Wow! You've done a fabulous job darling. The rooms look amazing... no one can say 'they are larger than the photos portray'. From the property owner of 11139 - Cascaret following a new photo visit.

Lovely properties.

I'm certain that we will be booking with you again next year another of your lovely properties.

Great holidays and service!

Superb service... many thanks Lucie. When anyone asks for holiday recommendations I always suggest you guys as we've always had great holidays and service!

Great job.

Dear Dan, Thanks again for your visit, your business advice and for Lee's work, I'm sure he did a good job, great sensitivity, great artist. Look forward to seeing the photos!

The best French rental properties.

Glad business is going well - you have the best French rental properties!

We had a superb holiday.

Thank you for a smooth and efficient service overall.

You are easily the best of all the holiday websites we have tried.

I am sure we will use Pure France again for our next holiday in France.

Superb website

This is the second time we have used your company. To us the strength of Pure France is the confidence we have in the level of detail, superb website, the assurance of certain standards - and the accessibility and friendliness of your staff.

It has been a pleasure to work with your agency

It has been a pleasure to work with your agency, very professional and personal, a thousand times more enjoyable than an online machine! Our compliments and our best wishes for you and your entire team!

Best holiday options.

We had a great time and we will be coming back to Pure France for the best holiday options.

The perfect company for booking in France

Thank you so much for your help and assistance yet again Pure France have proved to be the perfect company for us booking in France. We have used you numerous times and this adds to the reasons why we will continue to do so.